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Make every Microsoft purchase work as one environment.

When Microsoft 365, identity, Azure and business applications have become disconnected purchasing decisions, Kritical can connect the agreed parts into one environment and explain what belongs where before you buy anything else.

Cross-functional team reviewing a Microsoft environment

This is for you if one of these sounds familiar.

Microsoft services grow through separate decisions — we start by mapping what's there.

  • You're not sure what you're already paying for Licences and tenants accumulated through separate purchases, and nobody has a clear map of what's active.
  • A new platform needs to talk to what you already run Business Central, Dynamics, Power Platform or Azure workloads need clear process and data ownership before anything connects.
  • You need an immediate fix and a longer plan One migration needs to happen now; a broader improvement can follow once the fix is proven.
Clean desk with laptop, phone, notebook (device refresh)

Here's what you get.

A route from your problem to the right Microsoft platform, checked against what you already own.

  • A review of what you already have Tenants, subscriptions, domains, identity services and applications relevant to your requirement, mapped before anything changes.
  • Workplace foundations organised properly Exchange Online, SharePoint, OneDrive, Teams, Entra ID, Intune, Defender for Business, Microsoft Sentinel, Purview, Azure Virtual Desktop, Copilot Studio and account lifecycle, defined and connected.
  • Business applications scoped around your process Business Central, the Dynamics 365 applications — Sales, Customer Service, Field Service, Project Operations, Finance, Supply Chain Management and Commerce — and Power Platform interfaces planned with a named system of record for each type of data.
  • Costs split from the start Licences and usage costs kept separate from configuration, integration and ongoing administration, so you can see exactly what you're paying for.
Office team discussing a technology decision

Why Kritical, specifically.

  • We explain Microsoft 365 and Copilot in plain words No jargon-only descriptions. You get a plain-language explanation before we recommend spending anything.
  • Continuity planned around your account We aim to provide continuity through a consistent lead or delivery group where the agreed scope and service model support it. Your proposal sets out the contact model, cover and handover arrangements that apply.
  • A like-for-like quote Send your current licensing and setup, and we'll tell you honestly what's redundant, missing, or already working fine.

How this is priced.

Licensing and usage costs are quoted separately from the configuration, integration and administration work around them — a subscription is never priced as if it were the whole project. Your quote depends on the tenants, applications and integrations involved, broken down so you can decide what to do now and what to defer.

What happens after you get in touch.

We start by reviewing the environment you already have — tenants, licences, domains and applications — so recommendations are grounded in what's there. You get a written plan that separates the immediate fix from longer-term investment, with priorities and dependencies documented. An agreed first phase can deliver the agreed fix and a handover your team can use going forward.

Explore the relevant technologies.

Use these guides to see which technologies can help with the job in front of you.

Microsoft

Microsoft

Workplace, identity, cloud and business applications, connected to a clear implementation or support requirement.

Questions before you enquire

Do we need to move everything to Microsoft?

No. We assess the systems involved in your requirement and the interfaces they need — a project can improve an existing Microsoft environment while other business applications stay put.

Can you help with an environment another supplier set up?

Yes. With appropriate access, we review existing documentation and tenant ownership, then make the safe change boundary clear before any work begins.

Are Microsoft subscriptions included in the quote?

We make it explicit whether licensing is included or handled separately, and review existing subscriptions before confirming costs.

Can you review our Azure environment too?

Yes, where it's relevant to the requirement — Azure workloads bring their own access, monitoring and recovery needs that get scoped alongside Microsoft 365 and identity.

How do you decide which Microsoft product fits?

We start from the customer problem, not a product list, then check licences, dependencies and data ownership before recommending a platform change.

Can you support both cloud-only and hybrid identity?

Yes. We assess your current identity setup — cloud-only Entra ID or a hybrid arrangement with an on-premises directory — before proposing changes, rather than assuming one model fits every business.

Do you work with businesses that have multiple Microsoft tenants?

Yes. Multiple tenants from acquisitions or past decisions are mapped and reviewed as part of the environment assessment, before any consolidation or integration work is proposed.

Let’s define the next step.

Tell us what you want to achieve, what you have today and when it matters.

Discuss your Microsoft environment